Privacy Policy
Welcome to Ebonveil. Your privacy and personal information are important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment details
- IP address
- Device and browser information
- Order history and shopping activity
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and tracking updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional offers and newsletters (only if you opt in)
Payment Security
All payments are processed securely through trusted third-party payment providers. We do not store your complete credit card or payment information on our servers.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Provide a better shopping experience
You may disable cookies through your browser settings at any time.
Third-Party Services
We may share limited information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping carriers
- Analytics providers
- Marketing and advertising platforms
These services only receive information necessary to perform their functions.
Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system can guarantee complete security.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing emails
Children's Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us through:
contact@ebonveil.shop
By using our website, you agree to the terms outlined in this Privacy Policy.